Success Through People - the factors
Staffing challenges in domiciliary healthcare are compounded by direct competition for talent from the NHS as well as the private sector. In many cases, alternative employers can offer more regular working patterns and less anti-social hours. They may also be able to offer higher wages and better benefits. The highly skilled staff who take care of some of the most vulnerable people in society often do so on the minimum wage. In the wake of the COVID 19 pandemic, which has placed unprecedented pressures on everyone, there is increasing recognition that caring professions have historically been under-valued and under-rewarded. Despite this, the recruitment and retention challenges affecting the sector are likely to persist at least for the short to medium term. With pre-COVID annual turnover rates of nearly 39% in the sector, employee churn is likely to be a pressing issue for many years to come.
For the first time, a spotlight has been shone upon the sector, highlighting these obstacles, and the challenging conditions people continue to work under. COVID 19 and the combined ill-timing of Brexit, has meant this already severely strained sector, is now at breaking point.
In the following industry overview, we discuss these challenges and each of the 9 factors that science has shown to determine success through people. Join us as we explore these in the context of the unique challenges currently being faced by employers in the healthcare sector.